Absolutely. At Luxeaf, authenticity is at the core of everything we do. Every item undergoes a multi-step authentication process conducted by experts and trusted third-party verifiers. We stand behind each piece with our Authenticity Guarantee — or your money back.

All Luxeaf products are pre-owned and undergo thorough inspection before listing. We provide detailed descriptions, clear images, and our exclusive Luxeaf Condition Meter for every item, so you’ll know exactly what to expect. We categorize items as:

• Like New
• Excellent
• Very Good
• Good

Yes, we offer returns within 7 days of delivery. Items must be returned in their original condition with tags (if applicable). To request a return, email us at support@luxeaf.com and we’ll guide you through the process. Return shipping is the customer’s responsibility.

We process orders within 1–3 business days. Shipping time depends on your location and selected method at checkout. Standard shipping via USPS typically takes 3–7 business days within the U.S. You’ll receive tracking information as soon as your order ships.

Currently, Luxeaf ships within the United States only. If you’re an international buyer interested in our products, please email us and we’ll do our best to accommodate or notify you when international shipping becomes available.

Not at the moment — Luxeaf is a curated resale store. However, we’re working on a seller/consignment program launching soon. If you’re interested in selling pre-owned luxury items with us, sign up for our newsletter to stay informed!